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Human Rights Policy for Vendors and Contractors

Developed By: HR, Vendor Management, Procurement
Last Reviewed: 03/18/2024
Audience: Confidential, For SBM Use Only

SBM Management Services, LP (“SBM”) is commited to upholding the highest standards of human rights in all aspects of our operations. This commitment extends to our relationships with vendors, contractors, and suppliers (“Partners”) who play a vital role in our success. This Human Rights Policy outlines the expectations and responsibilities of our Partners in safeguarding human rights within their operations and supply chains, particularly in providing janitorial and other services to SBM.

Scope of the Policy

This policy applies to all Partners engaged by SBM encompassing all services rendered.

Policy Statement

SBM believes in treating all individuals with respect and dignity, ensuring fair labor practices, and operating in a manner that is ethical, sustainable, and responsible. We expect our Partners to share and uphold these values in their operations and business relationships.

Human Rights Principle

Our Partners are expected to adhere to the following principles:

  • Non-Discrimination: Partners must ensure an inclusive environment that is free from discrimination based on race, color, sex, language, religion, political or other opinions, national or social origin, property, birth, or other statuses.
  • Fair Labor Practices: All labor must be voluntary. Partners must not use any form of forced, bonded, indentured, or prison labor. Child labor is strictly prohibited. Workers should be of an age where employment would not interfere with their education or development.
  • Safe and Healthy Work Environment: Partners must provide a safe, hygienic, and healthy work environment for their employees, taking into account the prevailing knowledge of the industry and of any specific hazards.
  • Freedom of Association and Collective Bargaining: Respect the rights of workers to associate freely, join or not join labor unions, seek representation, and join workers’ councils in accordance with local laws.
  • Working Hours and Compensation: Working hours, wages, and overtime pay practices must comply with applicable local and national laws and regulations. Compensation should be fair, transparent, and consistent with the norms of the industry.
  • Privacy and Personal Data: Partners must protect the personal data of their employees and respect their rights to privacy in accordance with applicable laws and regulations.
  • Grievance Mechanisms: Implement and maintain a transparent and fair process for workers to report grievances without fear of retaliation.
  • Environmental Sustainability: Partners are encouraged to operate in a manner that is environmentally responsible and seeks to minimize adverse impacts on the environment.

Implementation and Compliance

  • Due Diligence: Partners are expected to conduct due diligence within their operations and supply chains to identify, prevent, and mitigate adverse human rights impacts.
  • Training and Awareness: Partners should provide training to their employees and subcontractors on human rights policies and practices.
  • Monitoring and Reporting: Regular monitoring and reporting of compliance with this policy are required. Partners should maintain records to demonstrate adherence to these principles.
  • Non-Compliance: SBM reserves the right to terminate contracts with Partners who fail to comply with this policy.


  • We encourage all our staff, suppliers, and customers to report any suspicion of Human Rights violations without fear of retaliation.
  • Any staff, supplier, or customer who believes or suspects a breach of this policy has occurred or may occur must notify their manager or report it in accordance with our reporting procedures.

Training and Awareness

  • All employees receive training on this policy as a part of their induction process.
  • We regularly review our risks in this area through the use of relevant key performance indicators, such as training completion rates.


This policy will be reviewed regularly and may be amended at any time. We will monitor its use and effectiveness and update it as necessary.


By engaging with us, suppliers and contractors are certifying that they adhere to this policy or have in place an equivalent policy that is at least as stringent as ours. SBM stands against abuses of Human Rights, and we expect the same from our partners. We believe in building lasting relationships based on trust, respect, and shared values. We thank you for your cooperation and commitment.

Compliance and Monitoring

  • Bi-annual audit by Finance will be conducted to ensure compliance with this policy.
    • Category managers will provide quarterly reports on Savings, Cost Avoidance, and Soft Savings, which will be reviewed by the Finance Department.
    • Training and resources will be provided to all relevant stakeholders to facilitate understanding and implementation of this policy.